Microsoft Dynamics 365 (CRM) for Sales
Beskrivelse
Vi kommer omkring den fulde funktionalitet og brug af salgsfunktionen i Microsoft Dynamics 365. Herunder forskellige kundescenarier, håndtering af salgsmuligheder, målstyring, salgsanalyse etc. Kurset Microsoft Dynamics 365 (CRM): Introduction er også indeholdt i denne kursuspakke, da dette kursus er en forudsætning for at kunne bestå eksamen The goals for this course:
Explore the default sales management functionality within Microsoft Dynamics CRM
Guidance on the opportunity process flow
Maintain lead record management
Configure the product catalog
Explain the sales ordering process
Walk through the creation of metrics and goals within sales management
Provide an overview of sales analysis and its business impact on an organization
Indhold
Microsoft Dynamics CRM Overview
Accessing Microsoft Dynamics CRM
Navigating Microsoft Dynamics CRM
Sales in Microsoft Dynamics CRM
Customer Care in Microsoft Dynamics CRM
Marketing in Microsoft Dynamics CRM
Working with Data
Introduction to Sales Management
Lead Management
Working with Opportunity Records
Product Catalog
Sales Order Process
Metrics and Goals
Sales Analysis
Kompetencer der opnås ved dette kursus
- Analysis
- CRM
- Dynamics
- Management
- Marketing
- Metrics
- Ordering
- Sales
Skriv til oskursus@kursuszonen.dkPris20.800 DKKUdbyderSuperusersDatoer